1 How long are we away from the City of Tapachula: approximately 1 hour, and the road is a safe road, half an hour away you will see that the road is very curved, just be careful.
2 What tours are available: coffee tour, river tour, flower tour, viewpoint...
3 check in 3 pm
4check out 12 pm
5 Recommendation of clothing, sunscreen, comfortable shoes and repellent
6 How do I get to know which facilities / services each hotel offers?
Please, have a look at the section of Rooms & About Usd to know about basic information. In this section you will also find the check in/out information. Hotel facilities / services are stated , Please note, that some of the facilities might be off-site and also for extra charge.
7 How do I book accommodation?
Booking is possible only by completing the reservation form on our web site. Please, select the dates of your stay and type of rooms you have chosen. The system will show you the price for the accommodation (always check the room conditions). If you agree with the total price and the booking conditions, just click on red button "Book now" and the reservation form will show up. Once you finish the order form and click on button "Book now", your reservation will be confirmed shorty to your email address. A cdredit card shoub be requested to ´procees a deposit in advance to guarantee your booking according to the deposit policity estated acoording to each travel season.
8 I made a reservation but did not receive any confirmation. What should I do?
Before finalizing your reservation please double check your e-mail address because a mistake in the e-mail address is the most common reason why our clients do not receive their confirmations. In some cases, our e-mails can also end up in the “spam folder” so please check it as well. In any case, please try to contact us by e-mail ( firstname.lastname@example.org) as we will be very happy to assist you and solve the problem as soon as possible.
9 How many rooms can I book at once?
You can book as many rooms as are available for selected period.